Shipping policy

We use Canada Post or Amazon Fulfillment for shipping all retail orders within Canada. 

Shipping is free for orders across Canada over $71, and we offer a flat rate charge of:

• $10 | For orders up to $49.99 in British Columbia
• $12 | For orders from $50.00 to $70.99 in British Columbia
• $12 | For orders up to $70.99 in other provinces

We offer flat rate charges according to the order total across the United States:

• $0 to $50 order value: $20 Shipping Cost
• $50.01 to $80 order value: $23 Shipping Cost
• $80.01 to $100 order value: $25 Shipping Cost
• $100.01 to $150 order value: $30 Shipping Cost
• $150.01 to $200 order value: $35 Shipping Cost
• $200.01 to $250 order value: $40 Shipping Cost
• $250.01 to $300 order value: $45 Shipping Cost

We use Canada Post or Amazon Fulfillment for shipping all retail orders.

Discounted Canada Post shipping rates apply to these items.

Once we have received your order, we will send a confirmation email to the address you provided. We’ll send you an update as soon as we’ve packaged and prepared your order for shipping with Canada Post or Amazon Fulfillment. In our experience, it typically takes between 4 and 6 business days to reach our customers’ homes.

Haven’t received any updates? It could have landed in your spam folder — oops!

If not, email hello@tug6.com with your name and order number, and we will be happy to help you.